Password Reset Form

Step 1




Password Policy

Security Tip: Using a longer sentence-like passphrase is more secure than a shorter complex password using numbers and symbols. A passphrase is a unique string of words that is easy for you to remember but hard for others to guess.
Password Construction Requirements
  • Length: at least 15 characters (maximum 64 characters)
  • Complexity: Any character combinations (uppercase letters, lowercase letters, numbers, or symbols)
  • Must be different from the last 24 passwords used
  • May not contain any part of your name or login ID
Password Expiration
  • Passwords must be changed at least every 365 days
Account Lockout
  • Accounts will lock automatically after 5 failed login attempts with an incorrect password
  • Accounts will unlock automatically 30 minutes after the last failed login attempt was made
  • Help Desk can unlock accounts upon request after account ownership is verified
Need help? Please contact the Help Desk at 800.747.8367 if you experience any difficulty resetting your password or accessing your account.
Password Security Training Video
This video provides helpful tips on creating strong, secure passwords.